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Startup Deep Dive : indiagold — it took five years and an RBI licence to turn a profit

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indiagold has raised $23.8 million (about ₹228 crore at $1 ≈ ₹96.0, 18 September 2026) since 2020 to send agents to Indian doorsteps to weigh and lend against household gold. For most of that life, it could not lend a single rupee of that money directly — it needed a bank or NBFC partner’s balance sheet to do it.

That changed in January 2026. Flat White Capital Private Limited, the company behind the indiagold brand, told Entrackr it had turned profitable at the profit-after-tax level and had secured its own non-banking financial company licence, five and a half years after founders Deepak Abbot and Nitin Misra almost launched a grocery delivery startup instead.

Quick facts

Company indiagold, operated by Flat White Capital Private Limited
Founded 2020 (seed raised August 2020)
Founders Deepak Abbot and Nitin Misra, both former Paytm senior vice-presidents
Businesses Doorstep gold loans, gold lockers and gold savings for individuals; “Gold Loan As A Service” (GLAAS) technology and operations for banks and NBFCs
Latest FY revenue ₹35.1 crore (~$3.7 million) for FY25, year ended March 2025 (Tracxn)
Latest FY profit/loss Loss of ₹16.1 crore in FY24 (Forbes India); turned profitable at the PAT level in FY26, exact rupee figure undisclosed (Entrackr, January 2026)
Listed Private — not listed on any exchange
Market value / last valuation Not publicly disclosed since its last funding round closed in November 2022
Key shareholders Alpha Wave Incubation, PayU, 3one4 Capital, Leo Capital, Rainmatter Capital, Titan Capital, Better Tomorrow Ventures, and the founders

What they do

indiagold lends money against household gold, and it does it at the customer’s door rather than inside a branch. A field agent visits, tests the gold’s purity using a computer-vision-assisted process, and disburses a loan against it, with the gold then moved to secure storage. Alongside lending, the company runs a gold locker service — a paid, insured place to store gold outside a bank vault — and gold-savings products that let customers accumulate small amounts of digital gold over time. Its customers are largely self-employed people, small traders and MSMEs who need short-term working capital and would otherwise queue at a Muthoot Finance or Manappuram Finance branch, or borrow informally against gold at a much higher cost. Since 2026, indiagold has added a second, business-facing line: a “Gold Loan As A Service” (GLAAS) offering that licenses its underwriting technology, purity-testing process and doorstep operations to banks and NBFCs that want to launch or scale gold lending without building the capability themselves, as described on indiagold’s own LinkedIn profile.

The origin

Deepak Abbot and Nitin Misra were both senior vice-presidents at Paytm until 2019, according to Forbes India and YourStory’s reporting on the founders’ backgrounds. Misra had already worked on Paytm’s digital gold product, which is where the founding insight took shape: India’s households sit on an enormous, illiquid pile of gold, and the formal lending system barely touches it. The PayU corporate announcement of indiagold’s 2021 funding round put the addressable gold loan opportunity at $650 billion, and noted that roughly 70% of gold loans in the country still happen in the informal sector, at rates and terms that are opaque to the borrower. Before they settled on gold, though, the founders had nearly gone a different way entirely. Forbes India’s account of the company’s early days notes that Abbot and Misra had considered building a kirana, or neighbourhood grocery, delivery startup before pivoting to gold-backed lending in 2020. They raised a $1.8 million seed round that August and launched in the National Capital Region, betting that a Zepto-style doorstep model — speed and convenience layered onto an old, trusted asset — could do to gold loans what quick commerce was starting to do to grocery.

The struggle years

The bet nearly didn’t survive its first year. TechCrunch’s report on indiagold’s August 2021 funding round records that the second wave of COVID-19, which tore through India in April and May of 2021, wiped out roughly 70% of the company’s business within days — field agents could not visit homes, and a doorstep lending model has no branch to fall back on when doorsteps become dangerous. The company rebuilt through the rest of 2021, expanding beyond the NCR and Indore into new cities. A second, slower-burning struggle followed: this one regulatory rather than viral. Forbes India’s later reporting notes that the Reserve Bank of India flagged sector-wide deficiencies in how gold-loan lenders monitored loan-to-value ratios, classified assets and conducted due diligence, a scrutiny cycle that weighed on disbursements across the industry during the transition to tighter norms. Unlike the pandemic shock, this was not a single event indiagold could simply wait out; it had to change how it operated, and it did so without its own lending licence to fall back on, dependent instead on partner banks and NBFCs to keep originating loans through the tightening.

The turning point

The clearest before-and-after in indiagold’s history sits in its own financials. Forbes India’s numbers show losses narrowing from roughly ₹28 crore in FY22 to ₹16.1 crore in FY24, alongside what the company described to Forbes India as 110% margin growth and a 55% cut in cash burn over a trailing 12-month period. That trajectory reached its inflection in January 2026: Entrackr reported that Flat White Capital had turned profitable at the profit-after-tax level in the current financial year and, in the same period, had secured its own NBFC licence — the regulatory approval that lets it lend from its own balance sheet instead of only sourcing and servicing loans for partner lenders such as Piramal Capital Housing Finance and Liquiloans, relationships reported by Inc42 around the company’s 2022 funding round. Getting licensed and getting profitable arriving together is not a coincidence the company disguises: an NBFC licence lets it capture the full interest spread on a loan instead of a servicing fee, which is precisely the kind of margin expansion that turns a shrinking loss into a profit.

The money behind it

indiagold’s funding has come in two clean stages, both confirmed across the company’s own investor announcements and independent reporting.

What PayU and Alpha Wave changed was not just the cheque size. PayU, as a payments and credit company already embedded with merchants, gave indiagold a distribution lens beyond retail consumers; Alpha Wave Incubation, an early and repeat backer, anchored both tranches of the Series A, which is unusual for a two-year-old lender still finding its regulatory footing. Notably, indiagold has not disclosed a valuation at either 2021 or 2022 round in any source this article could verify, and no valuation has been reported publicly since — a gap this piece is not going to fill with a guess.

How it makes money

The business people assume is simple — “they lend against gold, they earn interest” — is actually two different economics stacked on top of each other, and the split matters.

The part most outside observers get wrong, based on how the company is typically described in headlines, is treating indiagold as a lender first. For the bulk of its history it was closer to an origination-and-servicing layer sitting on top of other people’s balance sheets, which is precisely why its own NBFC licence, arriving only in January 2026, mattered enough to coincide with its first profitable year.

The numbers

Revenue has grown roughly ninefold from FY21 to FY25, even as losses ran for most of that stretch. Figures below are as reported by Inc42, Forbes India and Tracxn, and are not all from a single consistent filing basis — where trackers disagree, both figures are given.

Fiscal year Revenue (₹ crore) Profit / (loss) (₹ crore)
FY21 (year ended March 2021) 0.40 (5.5)
FY22 (year ended March 2022) 2.76 (Inc42) to 4.9 (Forbes India) (28.7) per Inc42 / (28) per Forbes India
FY24 (year ended March 2024) 19.3 (16.1)
FY25 (year ended March 2025) 35.1 Not disclosed; company says it targeted profitability by March 2026

Where the money comes from

indiagold does not publish a revenue split by product or geography, so this section draws a distinction between what is known about the company specifically and the market it sits inside.

The risks

The takeaway

indiagold’s story is less about a clever app and more about patience with plumbing. Two ex-Paytm executives spotted an obviously large, obviously underserved market — gold sitting idle in Indian homes — and spent five years building the unglamorous parts: doorstep logistics that survive a pandemic, a servicing relationship with banks and NBFCs while it lacked its own licence, and finally the regulatory approval to lend on its own balance sheet. The lesson that travels beyond gold loans is that a consumer-facing idea built on top of a regulated, physical asset does not get to skip the licence just because the app is fast. The company that waits to earn the licence, and uses the wait to prove it can operate safely at someone else’s risk, ends up with a better one when it finally gets there.

Frequently asked questions

Who owns and operates indiagold?

indiagold is the consumer brand of Flat White Capital Private Limited, a Gurugram-headquartered company founded in 2020 by former Paytm senior vice-presidents Deepak Abbot and Nitin Misra.

How much money has indiagold raised, and from whom?

Forbes India puts total funding at $23.8 million across a $1.8 million seed round (August 2020) and a two-tranche Series A of $22 million (August 2021 and November 2022), backed by Alpha Wave Incubation, PayU, 3one4 Capital, Leo Capital, Rainmatter Capital, Titan Capital and Better Tomorrow Ventures. Entrackr rounded the total to “$24 million to date” in January 2026.

Is indiagold profitable?

It ran losses through at least FY24, when Forbes India reported a ₹16.1 crore loss. Entrackr reported in January 2026 that the company had turned profitable at the profit-after-tax level in the current financial year, alongside securing its NBFC licence, though it has not disclosed the exact profit figure.

Does indiagold lend its own money?

For most of its history, no: it sourced, appraised and serviced gold loans that sat on the books of partner banks and NBFCs, reportedly including Piramal Capital Housing Finance and Liquiloans (Inc42). That changed in January 2026, when it secured its own NBFC licence, letting it lend directly from its own balance sheet for the first time.

Who competes with indiagold?

Entrackr names Rupeek as its closest digital-first rival, alongside traditional branch-based gold-loan giants Muthoot Finance and Manappuram Finance, which between them still dominate India’s organised gold-loan market.

Sources

Figures are as of September 2026. Currency converted at $1 ≈ ₹96.0 as of 18 September 2026 (Trading Economics).

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