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Startup Deep Dive : Magicpin – how a rewards app became India’s third-largest food delivery player on ONDC

Magicpin does not own a single kitchen, a delivery fleet it built from scratch, or a household-name food app, yet by October 2024 it was clearing about 150,000 food and logistics orders a day and calling itself the largest food-delivery seller app on ONDC. In the year to March 2024 its revenue from operations tripled to roughly ₹870 crore (about $91 million), a 2.92x jump that pulled it into the conversation as India’s third-largest food-delivery app by order volume, per Business Standard.

The contradiction sits in plain sight: the company that now challenges Zomato and Swiggy on food delivery counts Zomato as one of its largest shareholders, and it grew not by outspending the duopoly but by riding a government-backed open network. Magicpin started life as a cashback-and-rewards app for offline shops. This is the story of how a voucher business, built by two ex-Bain consultants, turned a public rail called ONDC into a food-delivery engine.

Quick facts

Company Magicpin (legal entity: Samast Technologies Private Limited, CIN U74140HR2015PTC073829)
Founded Incorporated 25 May 2015; based in Gurugram, Haryana
Founder(s) Anshoo Sharma (co-founder & CEO) and Brij Bhushan, both ex-Bain & Company; some records also list Naman Mawandia and Abhishek Awasthi as co-founders
Businesses Hyperlocal discovery and rewards; discounted voucher sales; ONDC food delivery (magicNOW/magicOrder); fashion and retail; MagicFleet logistics
Latest FY revenue FY24 revenue from operations about ₹870 crore, up 2.92x from ₹297 crore in FY23 (Entrackr, from MCA filings)
Latest FY profit/loss FY24 net loss about ₹78 crore, down 25% from ₹104 crore in FY23 (Entrackr); some trackers list a higher FY24 loss near ₹107 crore (Inc42)
Listed Private (unlisted)
Market value / last valuation About $312 million, reported at the Series D round in November 2021 (Business Standard)
Key shareholders / CEO Zomato (roughly 16% from its 2021 investment), Lightspeed Venture Partners, WaterBridge Ventures; CEO Anshoo Sharma

What Magicpin does

Magicpin runs a hyperlocal platform that connects shoppers and diners to offline stores and restaurants, and increasingly fulfils orders for them. Its core loop began as discovery-plus-rewards: users find local merchants, buy discounted vouchers, and earn cashback for shopping in person. Since 2023 the same merchant base and consumer app have been turned into a food-delivery and logistics operation running largely on ONDC, India’s open commerce network.

The origin

Magicpin was founded in 2015 by Anshoo Sharma and Brij Bhushan. Sharma had spent about six years at Lightspeed India, where he was among the earliest members of the India team and was involved in nine investments; before that, both founders were colleagues at Bain & Company. The founding insight was blunt: the overwhelming majority of Indian retail spending still happened offline, in neighbourhood shops and restaurants, yet almost none of it was measurable, and small merchants had no cheap way to pull in nearby customers the way online marketplaces could.

The early product answered that gap. Shoppers uploaded a bill or checked in at a local store and earned points and cashback; merchants got footfall they could attribute, and Magicpin sat in the middle as the discovery layer for offline commerce. It was, in effect, a loyalty and rewards engine for the physical high street rather than a marketplace that held inventory. That asset-light stance, owning the demand relationship without owning stock or stores, is the thread that runs through every later pivot.

The struggle years

Rewards businesses are easy to start and hard to make profitable, and Magicpin’s early filings show the strain. Growth came, but it was bought with marketing, and losses widened faster than revenue in the years around the pandemic.

The company had also cycled through positioning, from a check-in rewards app to a cashback and savings platform, without a delivery business of its own to defend margins. Going into FY23, Magicpin was a mid-sized rewards player spending heavily to grow a voucher business, with no obvious path to the scale of the food-delivery majors it sat next to.

The turning point

The turn came from an outside rail. Magicpin joined ONDC, the government-backed Open Network for Digital Commerce, in March 2023 with about 22,000 restaurant partners, and chose to act as a seller app fulfilling orders that originated on other companies’ buyer apps. The scale-up that followed was steep and documented by CEO Anshoo Sharma.

That volume made Magicpin the largest food-delivery seller app on ONDC and, on Business Standard’s reading of FY24, India’s third-largest food-delivery app by order volume behind Zomato and Swiggy, a position it reached without building the two-sided app the incumbents spent a decade and billions of dollars on.

The money behind it

Magicpin’s cap table is unusual because its most strategic backer is also a competitor in food delivery. The funding shape, over roughly a decade:

The Zomato investment is the pivotal one. It gave Magicpin capital and a strategic anchor in food, even as Magicpin later built an ONDC delivery business that competes for the same restaurant orders. No fresh priced round has been widely reported since 2021, so the $312 million figure is the last confirmed valuation marker rather than a current one.

How it makes money

Magicpin’s economics are a voucher-and-commission model layered on an asset-light platform. The mechanics, and the part people get wrong:

The strategic logic of ONDC is cost, not just reach: by using shared public infrastructure for discovery and payments, Magicpin avoids the customer-acquisition and app-building spend that defined Zomato’s and Swiggy’s early years, and it charges restaurants lower commissions than the incumbents typically do.

The numbers

Four years of the P&L show a company that spent to grow, then began to fix unit economics as scale arrived. All figures are revenue from operations and net loss, in ₹ crore, from MCA filings via Inc42 and Entrackr.

Fiscal year Revenue (₹ crore) Net loss (₹ crore)
FY21 146 43.75
FY22 233 144.96
FY23 297 104
FY24 870 78 (Entrackr); up to ~107 per Inc42

Where the money comes from

The revenue mix is shifting from a single voucher line toward a spread of hyperlocal businesses, and the split holds a surprise: the fashion vertical, not food, is where Magicpin quietly built a large gross-merchandise business.

The surprise for anyone who files Magicpin under “food app”: its offline retail and fashion GMV is a comparably large story, and its food business is deliberately built on someone else’s network rather than a walled garden of its own.

The risks

The takeaway

Magicpin’s lesson is about leverage, not scale for its own sake. For most of its life it was a mid-sized rewards company that could not out-spend the food-delivery majors and did not try. When a piece of shared public infrastructure appeared, it recognised that the cheapest way to enter a duopoly market was to build on a rail everyone could use, and to compete on commission and cost rather than on customer-acquisition budgets. The transferable idea: when an incumbent’s moat is spend you cannot match, look for a structural shift, an open network, a regulatory opening, a platform, that lets you rent the moat instead of digging your own. Magicpin turned ONDC from a policy experiment into a working distribution channel faster than almost anyone, and it did so while keeping its asset-light shape intact.

Frequently asked questions

What is Magicpin and who owns it?

Magicpin is an Indian hyperlocal discovery, rewards and food-delivery platform run by Samast Technologies Private Limited, incorporated in 2015 and based in Gurugram. Its investors include Lightspeed Venture Partners, WaterBridge Ventures and Zomato, which holds roughly 16% from a 2021 investment.

Who founded Magicpin?

It was founded in 2015 by Anshoo Sharma, now co-founder and CEO, and Brij Bhushan, both former Bain & Company colleagues; Sharma had earlier spent about six years at Lightspeed India. Some records also list Naman Mawandia and Abhishek Awasthi as co-founders.

How does Magicpin make money?

Chiefly by buying merchant vouchers at a discount and reselling them to consumers, plus commissions and logistics income from food delivery on ONDC and advertising from merchants. In FY24, voucher procurement was its largest cost at about ₹776 crore, roughly 80.7% of total expenditure.

Is Magicpin really India’s third-largest food-delivery app?

By order volume on the reading of its FY24 numbers, Business Standard reported Magicpin as the third-largest food-delivery app, behind Zomato and Swiggy, and the largest food-delivery seller app on ONDC, with about 150,000 orders a day by late 2024.

What were Magicpin’s latest revenue and losses?

FY24 revenue from operations was about ₹870 crore, up 2.92x from ₹297 crore in FY23, with a net loss of about ₹78 crore, down about 25% year on year, per Entrackr; some trackers list a higher FY24 loss near ₹107 crore.

Sources

Figures are as of September 2026. Currency converted at $1 ≈ ₹96.0 as of 18 September 2026 (Trading Economics).

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