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Startup Deep Dive : Smartworks — how India’s largest managed-office operator turned its first annual profit

For eight years Smartworks did what most flexible-office companies do best: it grew fast and lost money. It crossed ₹1,000 crore in revenue while still bleeding, and in the very financial year it filed to go public its net loss actually widened. Then, in the year ended March 2026, the arithmetic finally flipped. The company reported operating revenue of ₹1,795.81 crore (about $187 million, at $1 ≈ ₹96.0) and a net profit of ₹10.53 crore — its first full year in the black, according to consolidated figures on Screener and a corporate filing summary carried by Whalesbook.

That single line — a profit smaller than the marketing budget of many of its own tenants — is the whole story of India’s largest managed-office operator. Smartworks does not sell desks so much as it sells an arbitrage: it signs long leases on entire buildings, spends heavily to fit them out, and then re-lets fully serviced campuses to large companies. The model throws off cash but buries it under depreciation and lease interest. Getting from “revenue crosses ₹1,000 crore” to “we made ₹10 crore” is what this deep dive is about.

Quick facts

Company Smartworks Coworking Spaces Limited (managed-office / flexible-workspace operator; registered office Gurugram, Haryana)
Founded 2016 (entity incorporated 2015, per Screener); operations began in Delhi-NCR
Founder(s) Neetish Sarda (2016); Harsh Binani joined as co-founder in 2017
Businesses Full-stack leased and managed office campuses for enterprises; ancillary services, design/fit-out, workspace software
Latest FY revenue ₹1,795.81 crore operating revenue in FY26 (year ended March 2026), up ~31% YoY (Screener / Whalesbook)
Latest FY profit/loss Net profit ₹10.53 crore in FY26 — first full-year profit — versus a ₹63.2 crore loss in FY25 (Screener / Whalesbook)
Listed 17 July 2025 on BSE (code 544447) and NSE (symbol SMARTWORKS)
Market value ~₹6,072 crore market capitalisation as of 25 September 2026 (Screener)
Key people Neetish Sarda (Managing Director), Harsh Binani (co-founder); Keppel among institutional backers

What Smartworks actually does

Smartworks is a flexible-workspace operator that has deliberately walked away from the “coworking” label. It leases large, bare-shell properties in prime office micro-markets, invests in fitting them out into fully serviced campuses, and then leases that finished space to companies — with a bias toward medium and large enterprises that need 300 seats or more. As per the company’s positioning at its IPO, it describes itself as India’s largest managed campus operator by lease-signed portfolio. The campuses come wired with cafeterias, gyms, creches, medical rooms and convenience stores, plus proprietary software that tracks how each square foot is used. In plain terms, Smartworks is a landlord’s tenant that turns itself into a landlord for a fussier, larger class of client.

The origin

Neetish Sarda started Smartworks in 2016 in Delhi-NCR after seeing, up close, how modern workplaces abroad were built and run. The founding insight was simple and correct: Indian enterprises wanted the productivity and amenities of a global campus, but did not want to sink capital into designing, building and running one themselves. In 2017 Harsh Binani joined as co-founder, bringing a background in consulting at McKinsey and operating experience at Medanta, according to the company’s leadership disclosures and reporting by Forbes India. The pair’s early bet was that the office, far from dying, would be re-bundled — that companies would happily pay a premium to outsource the entire physical workplace to someone who did nothing else. The first years were slow: by fiscal 2020, operating revenue was only about ₹257.6 crore, as reported by Forbes India. This was a real-estate business dressed as a startup, and real estate compounds slowly before it compounds fast.

The struggle years

Two moments nearly defined Smartworks, and both are worth stating without varnish. The first was a strategic near-miss corrected in time; the second was an existential threat it barely walked through.

In 2019 the founders made the uncomfortable decision to move away from the coworking playbook — small teams, hot desks, monthly churn — toward managed offices sold to enterprises on longer commitments. It was a bet against the fashionable model of the day. Then the pandemic arrived. Work-from-home gutted demand for office space, and Smartworks’ revenue effectively stalled at about ₹279.6 crore in FY21, per Forbes India, which quoted Sarda in April 2021 asking himself whether the industry would even survive. Rather than dump inventory into a falling market, the company chose to hold its supply and closed only two centres. That refusal to liquidate — expensive in the moment — meant it still had the campuses when demand snapped back. Note that the profit-and-loss picture of these years is genuinely contested: Forbes India reported a FY23 net loss of ₹204.2 crore, while the restated consolidated accounts in the DRHP (reported by Inc42 and mirrored on Screener) show a FY23 net loss of about ₹101 crore. The lower, restated figure is the audited number carried into the IPO; the gap is a reminder to read which set of books a headline is quoting.

The turning point

The turning point was not the IPO — it was the 2019 pivot to enterprise-managed campuses, which only revealed its value on the other side of COVID-19. In 2021 Smartworks introduced a “campus-managed” model, taking over whole independent buildings rather than individual floors, which lowered its capex per unit and let it standardise food, gyms and transport across a site. The numbers on either side of that decision are stark. Operating revenue roughly doubled from about ₹360.2 crore in FY22 to about ₹710.3 crore in FY23, its operational area expanded from 4.9 to 7.2 million square feet, its footprint grew from 10 to 12 cities, and enterprises came to account for roughly 90% of revenue — all as reported by Forbes India. Sarda called it a “hockey-stick recovery.” The company that had wondered in 2021 whether offices had a future spent the next three years running out of space to sign.

The money behind it

Smartworks was never a heavily venture-funded company by Indian startup standards; its capital story is a mix of a strategic real-estate backer, a pre-IPO top-up, and then the public markets.

How it makes money

The engine is a lease-in, lease-out spread, dressed up with services. Here is the mechanism, and the part that is easy to misread.

The numbers

Four years of consolidated figures show a top line compounding hard and a bottom line grinding its way to zero and just past it. Loss figures are the restated consolidated numbers in the DRHP (Inc42) and on Screener; the two sources agree.

Fiscal year Operating revenue (₹ crore) Net profit / (loss) (₹ crore)
FY23 (Mar 2023) 711.4 (101)
FY24 (Mar 2024) 1,039.4 (49.9)
FY25 (Mar 2025) 1,374.1 (63.2)
FY26 (Mar 2026) 1,795.81 10.53

Where the money comes from

The revenue mix is concentrated in two ways at once — by line item and by geography — and both matter for how safe the growth is.

The risks

These are concrete, disclosed, and structural to the model rather than incidental.

The takeaway

The transferable lesson from Smartworks is about the difference between a cash machine and a profit machine, and the patience it takes to convert one into the other. For years the business generated strong operating cash flow that was entirely consumed by the depreciation and interest of its own expansion — the accounting cost of building the very asset base that now earns. Founders in capital-heavy businesses often mistake persistent net losses for failure and either over-raise or retreat. Smartworks did neither: it held its supply through the worst demand shock its industry had ever seen, kept signing leases while the number at the bottom of the page stayed red, and let scale plus falling relative capex do the arithmetic. The ₹10.53 crore profit is almost beside the point; what it proves is that the model can cross over. Whether it stays across, with 75% of rent from four cities and long lease obligations that never sleep, is the next chapter.

Frequently asked questions

Is Smartworks a listed company?

Yes. Smartworks Coworking Spaces Limited listed on 17 July 2025 on the BSE (code 544447) and NSE (symbol SMARTWORKS), following a ₹582.56 crore IPO. As of 25 September 2026 its market capitalisation was about ₹6,072 crore, per Screener.

Who founded Smartworks?

Neetish Sarda started the company in 2016 (the entity was incorporated in 2015), and Harsh Binani joined as co-founder in 2017. Sarda serves as Managing Director; Binani came from a background at McKinsey and Medanta, per the company’s leadership disclosures and Forbes India.

How does Smartworks make money?

It leases large bare-shell buildings, fits them out, and re-lets fully serviced campuses to enterprises. Rent from clients is the bulk of revenue — about 96% of operating revenue in FY24 — with smaller income from ancillary services, design and fit-out work, and workspace software, per the DRHP as reported by Inc42.

Is Smartworks profitable?

It became profitable at the annual level for the first time in FY26 (year ended March 2026), reporting a net profit of ₹10.53 crore on operating revenue of ₹1,795.81 crore, versus a ₹63.2 crore loss in FY25, per Screener and a filing summary on Whalesbook. Losses in prior years were driven largely by depreciation of fit-outs and interest on lease liabilities.

How big is Smartworks’ portfolio?

Its total super built-up area was 8.99 million square feet as of FY25 (Business Standard). By Q1 FY26 (June 2025) it reported about 10.08 million square feet of leased space and roughly 12 million square feet under management, with occupancy above 83% in operational centres, per BW Disrupt and Entrepreneur.

Sources

Figures are as of September 2026. Currency converted at $1 ≈ ₹96.0 as of 18 September 2026 (Trading Economics).

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