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Startup Deep Dive : Vahak — revenue fell 23.6% in FY24 as losses shrank to Rs 2 crore

The Invincible India Startup Deep Dive featured graphic for Vahak.

In FY24, Vahak’s revenue fell 23.6% year-on-year to Rs 41.3 crore even as its loss narrowed to just Rs 2 crore — a company that promises truckers and shippers a marketplace with zero commission and zero brokerage is choosing to shrink rather than chase growth at any cost. That is an unusual instinct in Indian startup logistics, where scale is normally the entire pitch.

Vahak began in 2016 as a small transport company in Raipur run by two IIT Kanpur graduates on a borrowed Rs 20 lakh. It nearly stayed that way — asset-heavy, thin-margin, capital-starved — before its founders tore up the model and rebuilt it as a free, technology-only marketplace. Six years, three funding rounds and one acquisition later, Vahak sits on India’s most fragmented supply chain: more than 10 million trucks, most owned by operators with fewer than two vehicles each, running on personal contacts instead of price discovery.

Quick facts

Company Vahak
Founded 2019 (tech marketplace launched February 2019; predecessor offline transport business started 2016)
Founders Karan Shaha (CEO) and Vikas Chandrawat (CPO), both IIT Kanpur alumni
Businesses Free load-lorry booking marketplace plus paid value-added services: insurance, GPS tracking, fuel cards, payments
Latest FY revenue Rs 41.3 crore (FY24, down 23.6% year-on-year)
Latest FY profit/loss Loss of Rs 2.0 crore (FY24)
Listed Private (unlisted)
Market value / last valuation Not publicly disclosed since its 2022 Series A; total funding reported between $20.3 million and $25.9 million across sources
Key shareholders / CEO Karan Shaha (CEO and co-founder); investors include Nexus Venture Partners, RTP Global, Leo Capital, Titan Capital, Foundamental and iSeed Ventures

What they do

Vahak runs an open, app-based marketplace that connects shippers and transport SMEs with truck owners across India, letting either side post a load or a lorry and find a match without going through a traditional broker. On top of that free discovery layer it sells value-added services — insurance, GPS tracking, fuel cards and a payments product — to the same trucking community it has onboarded for free.

The origin

Karan Shaha graduated from IIT Kanpur’s mechanical engineering programme in 2015 and joined Bishop, an on-demand concierge startup, as its first employee, living with the founders for a few months before he began preparing for the CAT exam. Around 2016, family members running their own business in Chhattisgarh kept complaining to him about the same problem: truck rates fluctuated constantly, there was no reliable way to find a trustworthy lorry owner, and every booking meant starting the trust-building process over. Shaha and his batchmate Vikas Chandrawat decided the fix was worth quitting their jobs for.

India’s road logistics sector is enormous and almost entirely unorganised — TechCrunch put the transport industry’s size at $200 billion in mid-2022, and separately reported that roughly 70% of the country’s trucks are owner-operated, with drivers typically stringing together only 12 to 15 working days a month through word of mouth. That combination — a huge market with no digital rails under it — was the founding insight: build the layer that lets a shipper and a lorry owner find and trust each other without a middleman.

The struggle years

The founders did not start with an app. In 2016, they borrowed Rs 20 lakh from a friend’s father and launched a conventional transport company in Raipur, acting as intermediaries who matched shippers with lorry owners, managed the operation end to end and fronted the working capital themselves. Over roughly two and a half years they met more than 1,000 lorry owners and generated about Rs 2 to 2.5 crore in revenue — but at margins of only 5 to 6%, and every rupee of growth demanded more working capital they did not have.

By late 2018 the model had hit its ceiling for reasons that had nothing to do with demand:

Rather than keep feeding a business that could not scale, they shut the asset-heavy model down, kept what capital was left, and spent it bootstrapping a pure technology product. Vahak, the marketplace app, launched in February 2019. The first 500 users were onboarded one by one through the founders’ own networks; within six months more than 10,000 users, including over 5,000 lorry owners, had joined organically with no marketing spend; by the end of year one, more than 100,000 users were on the platform (Founder Thesis, founder-narrated). It was a slow, unglamorous rebuild — no revenue to show for it, only a growing, unmonetised user base.

The turning point

The clearest before-and-after in Vahak’s history sits on either side of its June 2022 Series A. Going into that $14 million round, led by Nexus Venture Partners, the company was still effectively pre-revenue on its core marketplace — TechCrunch reported in its 20 June 2022 profile that Vahak “remained in pre-revenue stage” at the time, running on a free model and counting more than 2 million users rather than rupees. Karan Shaha’s own framing of the platform’s value was operational, not financial: he told Inc42 that Vahak was enabling truck drivers to work 25 to 26 days a month, up from the 12 to 15 days they would otherwise manage.

What changed on the other side of that raise shows up starkly in the filings. By FY23 (the year ending March 2023), Vahak’s revenue had reached Rs 54.1 crore (about $5.6 million at $1 = Rs 96.0, 18 September 2026, Trading Economics) — the value-added-services layer that the Series A capital was earmarked for (insurance, GPS, fuel cards, payments) had started converting a free user base into paying attach-ons. That growth did not hold: FY24 revenue fell back to Rs 41.3 crore, a 23.6% decline, even as the net loss shrank to Rs 2.0 crore from a wider loss the year before. In the space of two fiscal years, Vahak went from no revenue, to a revenue spike, to a deliberate pullback toward capital efficiency — the signature of a company still searching for the version of monetisation it can sustain at scale.

The money behind it

How it makes money

The part most people get wrong about Vahak is assuming it works like a digital version of the traditional truck broker (the “dalal”) it was built to replace — taking a cut of every freight booking. It does not. Vahak’s core product, load and lorry discovery, is explicitly free: the company advertises “no commissions, brokerage fees or hidden costs” on its own site for the basic marketplace function.

That structure explains the revenue swing in the numbers below: growth in FY23 tracked how many free users the company could convert into VAS buyers, and the FY24 pullback suggests that conversion is neither cheap nor guaranteed.

The numbers

Fiscal year Revenue (Rs crore) Profit / (loss) (Rs crore) Notes
FY22 (year to March 2022) Pre-revenue Not disclosed TechCrunch (20 June 2022) reported Vahak as still pre-revenue at the time of its Series A
FY23 (year to March 2023) 54.1 Not disclosed Inc42 financial tracker; roughly $5.6 million at $1 = Rs 96.0 (18 September 2026, Trading Economics)
FY24 (year to March 2024) 41.3 (down 23.6% YoY) (2.0) Inc42 financial tracker; total expenses Rs 43.5 crore

FY25 figures were not available in public filings trackers at the time of writing (September 2026); rather than estimate them, this piece leaves that year open.

Where the money comes from

Vahak has not published a revenue split by service line, geography or customer segment, so this section cannot show a percentage breakdown — that figure is cut rather than estimated. What is verifiable is the composition of the user base the value-added services are sold into:

The surprise, such as it is: for a platform whose headline product is free, the entire revenue line depends on a minority of that free base — however large in absolute terms — choosing to pay for something adjacent to the booking itself.

The risks

The takeaway

Vahak’s most interesting decision was not building an app — plenty of Indian startups have tried to digitise trucking. It was refusing to charge for the thing everyone assumed it would charge for. By making load and lorry discovery free, the company removed the one friction (an unpredictable middleman’s cut) that had kept generations of truck owners loyal to word-of-mouth booking instead of any platform. The cost of that choice is a monetisation problem that still shows up as a swinging revenue line six years in. The lesson for anyone building into a fragmented, low-trust, low-margin supply chain is that winning trust and winning revenue can require two entirely different products stacked on top of each other — and the second one is very often harder than the first.

Frequently asked questions

What does Vahak actually do?

Vahak runs a free, app-based marketplace where shippers and transport SMEs post loads and truck owners post available lorries, matching the two sides without a traditional broker; it separately sells value-added services such as insurance, GPS tracking, fuel cards and payments to the same network.

Who founded Vahak and when?

Karan Shaha and Vikas Chandrawat, both IIT Kanpur graduates, founded the Vahak technology marketplace, which launched in February 2019, after first running a traditional offline transport company in Raipur from 2016.

How much funding has Vahak raised?

Reports put cumulative funding between $20.3 million (as of its June 2022 Series A, per TechCrunch and Inc42) and $25.9 million across five rounds (per Tracxn’s 2026 profile); no valuation has been publicly disclosed since the 2022 round.

Is Vahak profitable?

No. Vahak reported a net loss of Rs 2.0 crore in FY24 on revenue of Rs 41.3 crore, an improvement in loss from the prior year even as revenue fell 23.6%, according to Inc42’s financial tracker.

How does Vahak make money if its marketplace is free?

It earns through value-added services layered onto the free marketplace — insurance, GPS tracking, fuel cards and payments — rather than through commissions or brokerage fees on load bookings, which the company does not charge.

Sources

Figures are as of September 2026. Currency converted at $1 ≈ Rs 96.0 as of 18 September 2026 (Trading Economics).

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